ENGAGEMENT RINGS Q&A
What STYLE does she want? What are you or she dreaming?
Is it a simple Solitaire, Custom multi-stone design, Antique inspired, Modern, etc. Sending us pics of examples is super helpful! Fish for ideas on Aidahjewelry.com or @aidahjewelry on Instagram or Pinterest! We love to make your dream ring happen even if its something we’ve never tried before.
Deposit & Payment
Once we decide on a Design and direction, a 1/3 non-refundable deposit is due. Once complete, final payment is due or at least 2/3 in order to ship. Final balance is due within 30 days of receiving the ring. Forms of payment accepted are: Credit Card, Cash, Check, Paypal and Venmo. (Check & Venmo is preferred)
Warranty?
We do not offer a formal warranty, however free repairs and sizing is included in the first year. I suggest getting an insurance policy to cover future loss or damage.
How long does the ring take to complete?
Depending on the complexity of the design we can have a ring within a few weeks to a couple months! We can usually push things through quicker than you'd think... But 4-6 weeks is average.
Does the Diamond come with a certification?
Yes, All diamonds either come with GIA or EGL Diamond Certifications and in the case that one does not have a certification one can be requested for an additional $250. We want you to feel 100% confident with your diamond purchase!
Returns and Exchanges?
All fine jewelry is non-returnable but exchanges are considered if shes not super happy! We will do everything we can on a case by case basis to either adjust the design based on your needs!